Supplier Relationship Management - In-person
Revolutionize Vendor Management with Expert Tools and Strategies
The Supplier Relationship Management (SRM) – In-Person CPE Training Event is designed to help professionals establish effective vendor management practices, minimize risks, and maintain high-quality deliverables from suppliers. This seminar focuses on core components such as vendor management, cybersecurity risks, and quality assurance to address challenges in managing IT suppliers effectively. Participants will earn 4 NASBA-approved CPE credits, equipping themselves with actionable strategies to protect their organizations and foster strong supplier relationships.
Why Attend?
Earn 4 CPE Credits - Boost your professional credentials with valuable expertise in supplier relationship management.
Minimize Cybersecurity Threats - Learn how to identify risks associated with IT vendors and implement strategies to safeguard your organization.
Enhance Vendor Collaboration - Gain tools to foster transparent and productive vendor relationships that support your organization's objectives.
Implement Effective Quality Controls - Establish robust systems for monitoring, evaluating, and maintaining high supplier performance standards.
What You’ll Learn
This program provides hands-on knowledge for mastering the fundamentals of SRM and optimizing supplier interactions. Participants will gain the following learning objectives:
Comprehensive Understanding of Vendors - Define what constitutes a supplier and create a detailed vendor inventory.
Master Vendor Lifecycle Management - Learn the phases of the vendor lifecycle, including responsibility allocation at each stage.
Conduct Risk Assessments - Understand how to evaluate vendor risks, conduct audits, and establish robust control measures.
Strengthen Cybersecurity Practices - Address IT vendor risks by developing and enforcing effective security protocols.
Ensure Quality Assurance - Set clear quality expectations, monitor deliverables, and address compliance with proven methods.
Foster Strong Vendor Relationships - Build partnerships that are collaborative, transparent, and built on mutual trust and consistent communication.
Negotiate Vendor Agreements - Develop contracts focusing on cybersecurity and quality provisions to protect your organization.
Course Highlights
Deep Understanding of Vendor Management - Learn how to evaluate and manage vendors effectively while mitigating risks.
Advanced Cybersecurity Measures - Discover strategies to prevent breaches and secure sensitive business data.
Proactive Quality Management Systems - Implement ongoing assessments that maintain high standards across projects.
Transparent Vendor Relationships - Learn techniques to foster collaboration, improve communication, and maximize value from partnerships.
Hands-On Learning - Engage in real-world case studies and scenarios to apply SRM strategies practically.
Key Agenda Topics
Vendor Management Fundamentals
- Definition and comprehensive evaluation of vendors.
- Framework of responsibilities through vendor lifecycle stages.
Cybersecurity Risk Management
- Identifying IT vendor threats and vulnerabilities.
- Best practices for securing vendor relationships against cybersecurity risks.
Quality Control Practices
- Setting performance metrics and monitoring compliance.
- Strategies for resolving quality issues while maintaining partnerships.
Strengthening Vendor Collaboration
- Communication techniques and feedback protocols for successful partnerships.
- Contract negotiation focusing on cybersecurity and performance benchmarks.
Continuous Vendor Monitoring
- Implementing key performance indicators (KPIs), security audits, and incident reporting systems to sustain performance excellence.
Event Details
- Format: Live, in-person training with hands-on exercises and expert-led discussions.
- Schedule:
- Thursday: 8:45 a.m. – 12 noon
- CPE Credits: Earn 4 NASBA-approved credits in Auditing and Internal Controls.
- Cost: $420 per attendee.
- Location: Offered in major cities nationwide with private session options for organizational needs.
- Audience: Designed for professionals involved in vendor oversight, internal controls, cybersecurity, and quality management.
Who Should Attend?
This training is beneficial for professionals responsible for supply chain management, procurement, IT oversight, and contract negotiations, including but not limited to:
- Vendor Managers focused on aligning supplier processes with organizational goals.
- Internal Auditors tasked with evaluating current supplier relationships and processes.
- IT Risk Specialists aiming to improve vendor cybersecurity and mitigate threats.
- Compliance Officers ensuring adherence to organizational quality and security standards.
Why Supplier Relationship Management Matters
Effective SRM practices are critical in today’s digital economy where reliance on IT vendors is integral to business operations. Establishing robust processes for vendor assessment, cybersecurity risk mitigation, and quality standards not only secures your organization but ensures sustained operational success. By attending this CPE training program, you’ll learn to design and implement frameworks that protect against disruptions, foster collaboration, and maintain high-quality deliverables.
Register Today
Take the first step in revolutionizing your approach to supplier relationships. Gain the skills to manage vendors efficiently, protect against risks, and ensure top-tier performance—all while earning 4 CPE credits to advance your professional qualifications.
Register now for the Supplier Relationship Management – In-Person CPE Training Event, and transform how your organization manages and collaborates with suppliers!
Details on Event Presentation
Being offered on Thursdays at 8:45 a.m. to 12:00 noon
We can schedule private courses on internal audit on your timetable for two or more attendees.
NASBA Program Disclosures
Program Level of Understanding: Intermediate
Prerequisites: None
Advance Preparation: None
Delivery Format: Group Internet Based
NASBA Field(s) of Study: Auditing, Internal ControlsCPE Credits: 4, based on 50 minutes of instruction per hour
CPE Event Highlights
Understanding Vendor Management:
- Define what constitutes a “vendor” and generate a comprehensive list.
- Learn the phases of the vendor management lifecycle process.
- Understand the placement of responsibility for vendor management.
Risk Assessment and Control:
- Discover processes and controls organizations should conduct throughout the Vendor Lifecycle.
- Assess vendor risk and conduct vendor audits.
Cybersecurity Focus:
- Overview of common cybersecurity risks in IT vendor relationships.
- Identifying potential cybersecurity threats from IT vendors.
- Best practices for assessing and mitigating cybersecurity risks.
- Developing vendor cybersecurity policies and protocols.
- Real-world examples of cybersecurity breaches and lessons learned.
Quality Management:
- Establish clear quality standards and expectations.
- Methods for ongoing quality assessment and monitoring.
- Resolving quality issues effectively and maintaining strong vendor relationships.
- Case studies of quality management successes and failures.
Building Strong Vendor Relationships:
- Techniques for fostering transparent and collaborative vendor relationships.
- Importance of regular communication and feedback loops.
- Contract negotiation tips focusing on cybersecurity and quality requirements.
Learning Objectives
1. Comprehensive Vendor Understanding
- Develop a clear definition of what constitutes a “vendor” in the context of your organization.
- Learn how to compile and maintain a comprehensive list of vendors.
2. Mastering the Vendor Management Lifecycle
- Understand the key phases of the vendor management lifecycle.
- Identify the roles and responsibilities within each phase.
3. Effective Risk Management
- Discover methodologies for assessing and mitigating risks associated with IT vendors.
- Conduct thorough vendor audits to ensure compliance with organizational standards.
4. Enhancing Cybersecurity Measures
- Gain insight into common cybersecurity risks linked to IT vendors.
- Implement best practices for developing and enforcing vendor cybersecurity policies.
- Learn from real-world examples of cybersecurity incidents and their resolutions.
5. Quality Assurance Practices
- Establish and communicate clear quality standards and expectations to vendors.
- Implement ongoing monitoring and assessment methods to ensure quality deliverables.
- Develop strategies for resolving quality issues while maintaining productive vendor relationships.
6. Building and Sustaining Strong Vendor Relationships
- Acquire techniques for fostering transparent and collaborative partnerships with vendors.
- Understand the importance of regular communication and feedback in maintaining healthy vendor relations.
- Learn effective contract negotiation strategies that emphasize cybersecurity and quality requirements.
7. Practical Application of SRM Strategies
- Participate in hands-on workshops to practice risk assessment and vendor evaluation.
- Engage in scenario-based activities to develop customized SRM strategies tailored to your organization’s needs.
Key Issues on the Agenda
1. Introduction to SRM for IT Vendors
- Importance of SRM in today’s digital landscape
- Key components of successful SRM practices
- Overview of common cybersecurity and quality risks in IT vendor relationships
2. Cybersecurity Risk Management
- Identifying potential cybersecurity threats from IT vendors
- Best practices for assessing and mitigating cybersecurity risks
- Developing vendor cybersecurity policies and protocols
- Real-world examples of cybersecurity breaches and lessons learned
3. Ensuring Quality in IT Vendor Deliverables
- Establishing clear quality standards and expectations
- Methods for ongoing quality assessment and monitoring
- Resolving quality issues effectively and maintaining strong vendor relationships
- Case studies of quality management successes and failures
4. Building Strong Vendor Partnerships
- Techniques for fostering transparent and collaborative vendor relationships
- Importance of regular communication and feedback loops
- Contract negotiation tips focusing on cybersecurity and quality requirements
5. Continuous Monitoring of IT Vendors
- Continuous Risk Assessment
- Establish Clear Metrics and KPIs
- Real-Time Incident Reporting
- Regular Security Audits
- Performance Reviews and Feedback Loops
- Contractual Clauses for Compliance
- Data Protection Measures
By the end of this event, participants will have a solid understanding of how to manage IT vendors effectively, ensuring their organization is protected against cybersecurity risks and maintains high-quality standards.
Summary of the Subject Matter
Supplier Relationship Management (SRM) is a critical component of modern business operations, particularly when it comes to managing IT vendors. This event delves into the essentials of defining and identifying vendors, developing comprehensive vendor lists, and understanding the lifecycle of vendor management. By mastering these foundational elements, organizations can ensure they are well-equipped to handle their vendor relationships efficiently and effectively.
A significant focus of this event is on managing cybersecurity risks associated with IT vendors. Participants will learn to identify common cybersecurity threats, implement best practices for risk assessment and mitigation, and develop robust cybersecurity policies. Additionally, the program covers quality assurance by establishing clear standards and expectations, utilizing ongoing monitoring techniques, and addressing quality issues promptly while maintaining strong vendor relationships.
The practical application of these concepts is emphasized through interactive workshops and real-world case studies, allowing participants to apply SRM strategies in scenarios that mimic actual challenges. Expert panel discussions and networking opportunities further enhance the learning experience, providing insights into emerging trends and fostering connections with peers and industry leaders. By the end of the event, attendees will be armed with the knowledge and tools necessary to protect their organization from cybersecurity risks and ensure high-quality vendor deliverables, earning 8 CPE credits in the process.
Authoritative Sources
National Institute of Standards and Technology (NIST)
- Comprehensive guidelines on cybersecurity best practices and risk management.
- NIST Cybersecurity Framework
ISACA
- Leading global provider of knowledge, certifications, community, advocacy, and education on information systems assurance and security, enterprise governance, and IT-related risk and compliance.
- ISACA Resources
Gartner
- Trusted insights and advice for leaders in IT, finance, HR, customer service, and support to make the right decisions and stay ahead of change.
- Gartner IT Vendor Management
SANS Institute
- Information security training, certification, and research organization.
- SANS Security Resources
- Articles and studies on effective vendor management, risk mitigation, and quality assurance.
- HBR Vendor Management Articles
These resources provide invaluable insights and best practices to help you enhance your organization's approach to supplier relationship management.