Supplier Relationship Management
Enhance your organization’s resilience and efficiency with our Supplier Relationship Management Training Seminar. This 8 CPE-credit event provides IT managers, procurement professionals, and compliance officers with the tools and strategies to build a robust vendor management program (VMP) that safeguards against cybersecurity risks and ensures quality deliverables. Designed to address key challenges in vendor management, this seminar offers practical guidance for optimizing your organization’s vendor relationships.
Why Attend?
1. Become a Vendor Management Expert - Gain a comprehensive understanding of the entire vendor lifecycle, from selection to evaluation, to ensure effective oversight of vendor relationships.
2. Strengthen Cybersecurity Measures - Learn how to identify, assess, and mitigate common cybersecurity threats associated with IT vendors, protecting your organization’s assets.
3. Ensure Quality Deliverables - Master quality management techniques, ensuring vendors consistently meet agreed-upon standards.
4. Earn 8 NASBA-Approved CPE Credits - Enhance your professional development while building the skills to lead successful, compliant vendor management programs.
What You’ll Learn
This seminar is designed to deliver actionable insights and best practices for managing IT vendor relationships effectively.
Key Course Highlights:
1. Comprehensive Vendor Understanding:
- Define what constitutes an IT vendor and create a centralized vendor list.
- Explore practical steps to align vendor roles and responsibilities with organizational goals.
2. Vendor Lifecycle Management:
- Understand the key phases of managing vendors, from selection to termination.
- Learn strategies for ensuring proper due diligence and ongoing performance monitoring.
3. Risk Assessment & Control:
- Discover methodologies for assessing IT vendor risks, including potential compliance issues.
- Learn how to conduct vendor audits to ensure adherence to agreed-upon standards.
4. Cybersecurity Risk Mitigation:
- Understand common cybersecurity risks your vendors may expose you to.
- Develop and implement vendor cybersecurity policies, incorporating best practices to reduce vulnerabilities.
- Review examples of cybersecurity incidents and how to address them.
5. Quality Assurance Practices:
- Establish and communicate clear quality expectations with vendors.
- Monitor vendor performance through KPIs and regular assessments.
- Learn how to resolve quality issues without compromising relationships.
6. Building Strong Vendor Relationships:
- Uncover techniques for fostering transparent, collaborative vendor partnerships.
- Optimize contract negotiations, emphasizing quality and cybersecurity requirements.
Benefits of Attending
By the end of this training, participants will have a well-rounded understanding of the key components of vendor management and their impact on the IT landscape:
- Promote Operational Excellence: Build a VMP that aligns with organizational goals while improving vendor performance.
- Mitigate Cybersecurity Threats: Implement strategies that enforce stringent security controls across vendor partnerships.
- Strengthen Vendor Partnerships: Enhance communication and transparency to create long-lasting, value-driven relationships.
- Achieve Compliance Goals: Ensure adherence to industry regulations and standards, avoiding unnecessary risks.
Event Details
- Schedule: Sessions are offered every eight weeks (Wednesday-Thursday) and run from 10 a.m.–2:30 p.m. CST, including a lunch break at noon.
- Delivery Format: Interactive, group internet-based sessions for flexible professional development.
- CPE Credits: 8 NASBA-approved credits in Auditing and Internal Controls.
- Cost: $560.
- Private Events: Custom sessions available for teams of two or more.
Who Should Attend?
Ideal attendees include professionals responsible for overseeing IT vendors and ensuring compliance, such as:
- IT Managers: Learn how to manage vendor risks while meeting technological goals.
- Procurement Professionals: Build efficient VMPs to optimize supply chain success.
- Compliance Officers: Ensure vendor relationships remain compliant with evolving regulatory requirements.
Why Effective Vendor Management Matters
Managing IT vendors effectively is a critical priority in today’s digital-first environment. Without a strong VMP, organizations risk exposure to cybersecurity breaches, costly service disruptions, and weakened performance. This seminar will empower you to:
- Enhance Security Measures: Protect sensitive information through robust policies and regular vendor audits.
- Ensure High-Quality Deliverables: Set, monitor, and maintain clear quality standards to align with organizational objectives.
- Build Trust and Collaboration: Strengthen value-driven partnerships for sustainable, long-term success.
Register Today
Don’t miss your chance to revolutionize your approach to vendor management. This 8 CPE-credit training seminar will provide you with the knowledge and tools to safeguard your organization from risks while optimizing vendor performance.
Register now to join industry professionals in mastering supplier relationship management and strengthening your organization’s IT vendor strategy!
Details on Event Presentation
Offered on Wednesday-Thursday once every eight weeks in two four hour sessions for 8 CPE credits.
The sessions will run from 10:00 a.m. to 2:30 p.m. Central Time Zone.
There will be a lunch break from 12:00 noon to 12:30 p.m. each day.
We can schedule private courses on internal audit on your timetable for two or more attendees.
NASBA Program Disclosures
Program Level of Understanding: Intermediate
Prerequisites: None
Advance Preparation: None
Delivery Format: Group Internet Based
NASBA Field(s) of Study: Auditing, Internal ControlsCPE Credits: 8, based on 50 minutes of instruction per hour
CPE Event Highlights
Understanding Vendor Management:
- Define what constitutes a “vendor” and generate a comprehensive list.
- Learn the phases of the vendor management lifecycle process.
- Understand the placement of responsibility for vendor management.
Risk Assessment and Control:
- Discover processes and controls organizations should conduct throughout the Vendor Lifecycle.
- Assess vendor risk and conduct vendor audits.
Cybersecurity Focus:
- Overview of common cybersecurity risks in IT vendor relationships.
- Identifying potential cybersecurity threats from IT vendors.
- Best practices for assessing and mitigating cybersecurity risks.
- Developing vendor cybersecurity policies and protocols.
- Real-world examples of cybersecurity breaches and lessons learned.
Quality Management:
- Establish clear quality standards and expectations.
- Methods for ongoing quality assessment and monitoring.
- Resolving quality issues effectively and maintaining strong vendor relationships.
- Case studies of quality management successes and failures.
Building Strong Vendor Relationships:
- Techniques for fostering transparent and collaborative vendor relationships.
- Importance of regular communication and feedback loops.
- Contract negotiation tips focusing on cybersecurity and quality requirements.
Learning Objectives
1. Comprehensive Vendor Understanding
- Develop a clear definition of what constitutes a “vendor” in the context of your organization.
- Learn how to compile and maintain a comprehensive list of vendors.
2. Mastering the Vendor Management Lifecycle
- Understand the key phases of the vendor management lifecycle.
- Identify the roles and responsibilities within each phase.
3. Effective Risk Management
- Discover methodologies for assessing and mitigating risks associated with IT vendors.
- Conduct thorough vendor audits to ensure compliance with organizational standards.
4. Enhancing Cybersecurity Measures
- Gain insight into common cybersecurity risks linked to IT vendors.
- Implement best practices for developing and enforcing vendor cybersecurity policies.
- Learn from real-world examples of cybersecurity incidents and their resolutions.
5. Quality Assurance Practices
- Establish and communicate clear quality standards and expectations to vendors.
- Implement ongoing monitoring and assessment methods to ensure quality deliverables.
- Develop strategies for resolving quality issues while maintaining productive vendor relationships.
6. Building and Sustaining Strong Vendor Relationships
- Acquire techniques for fostering transparent and collaborative partnerships with vendors.
- Understand the importance of regular communication and feedback in maintaining healthy vendor relations.
- Learn effective contract negotiation strategies that emphasize cybersecurity and quality requirements.
7. Practical Application of SRM Strategies
- Participate in hands-on workshops to practice risk assessment and vendor evaluation.
- Engage in scenario-based activities to develop customized SRM strategies tailored to your organization’s needs.
Key Issues on the Agenda
1. Introduction to SRM for IT Vendors
- Importance of SRM in today’s digital landscape
- Key components of successful SRM practices
- Overview of common cybersecurity and quality risks in IT vendor relationships
2. Cybersecurity Risk Management
- Identifying potential cybersecurity threats from IT vendors
- Best practices for assessing and mitigating cybersecurity risks
- Developing vendor cybersecurity policies and protocols
- Real-world examples of cybersecurity breaches and lessons learned
3. Ensuring Quality in IT Vendor Deliverables
- Establishing clear quality standards and expectations
- Methods for ongoing quality assessment and monitoring
- Resolving quality issues effectively and maintaining strong vendor relationships
- Case studies of quality management successes and failures
4. Building Strong Vendor Partnerships
- Techniques for fostering transparent and collaborative vendor relationships
- Importance of regular communication and feedback loops
- Contract negotiation tips focusing on cybersecurity and quality requirements
5. Continuous Monitoring of IT Vendors
- Continuous Risk Assessment
- Establish Clear Metrics and KPIs
- Real-Time Incident Reporting
- Regular Security Audits
- Performance Reviews and Feedback Loops
- Contractual Clauses for Compliance
- Data Protection Measures
By the end of this event, participants will have a solid understanding of how to manage IT vendors effectively, ensuring their organization is protected against cybersecurity risks and maintains high-quality standards.
Summary of the Subject Matter
Supplier Relationship Management (SRM) is a critical component of modern business operations, particularly when it comes to managing IT vendors. This event delves into the essentials of defining and identifying vendors, developing comprehensive vendor lists, and understanding the lifecycle of vendor management. By mastering these foundational elements, organizations can ensure they are well-equipped to handle their vendor relationships efficiently and effectively.
A significant focus of this event is on managing cybersecurity risks associated with IT vendors. Participants will learn to identify common cybersecurity threats, implement best practices for risk assessment and mitigation, and develop robust cybersecurity policies. Additionally, the program covers quality assurance by establishing clear standards and expectations, utilizing ongoing monitoring techniques, and addressing quality issues promptly while maintaining strong vendor relationships.
The practical application of these concepts is emphasized through interactive workshops and real-world case studies, allowing participants to apply SRM strategies in scenarios that mimic actual challenges. Expert panel discussions and networking opportunities further enhance the learning experience, providing insights into emerging trends and fostering connections with peers and industry leaders. By the end of the event, attendees will be armed with the knowledge and tools necessary to protect their organization from cybersecurity risks and ensure high-quality vendor deliverables, earning 8 CPE credits in the process.
Authoritative Sources
National Institute of Standards and Technology (NIST)
- Comprehensive guidelines on cybersecurity best practices and risk management.
- NIST Cybersecurity Framework
ISACA
- Leading global provider of knowledge, certifications, community, advocacy, and education on information systems assurance and security, enterprise governance, and IT-related risk and compliance.
- ISACA Resources
Gartner
- Trusted insights and advice for leaders in IT, finance, HR, customer service, and support to make the right decisions and stay ahead of change.
- Gartner IT Vendor Management
SANS Institute
- Information security training, certification, and research organization.
- SANS Security Resources
- Articles and studies on effective vendor management, risk mitigation, and quality assurance.
- HBR Vendor Management Articles
These resources provide invaluable insights and best practices to help you enhance your organization's approach to supplier relationship management.